Frequently Asked Questions

Everything you need to know about shopping with CELI.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn items with original tags attached. Please visit our returns portal to generate a prepaid shipping label.

How do I ensure I choose the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

CELI accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now Pay Later options via Klarna and Afterpay.

Where are your garments manufactured?

We partner with ethical factories in Italy and Portugal that prioritize sustainable production methods and fair labor practices.

Can I modify or cancel my order after it has been placed?

Because we aim to process orders as quickly as possible, modifications can only be made within 60 minutes of purchase. Please contact our support team immediately for assistance.